With the shift to hybrid meetings in work spaces, there is an increasing need to create a more inclusive hybrid meeting experience where people meeting together in a room interact with those joining remotely. This paper describes a design exploration, implementation, and evaluation of Perspectives, a novel hybrid meeting system that aimed to create an inclusive and equitable space for hybrid meetings. Perspectives digitally composites everyone into a virtual room so that each person has a unique but spatially consistent viewpoint into the meeting. The user study compared Perspectives with three commercially available UX designs for hybrid meetings: Gallery, Together Mode, and Front Row. Results from this study revealed key benefits of Perspectives, including supporting natural interactions, creating a strong sense of co-presence, and reducing cognitive load. Results from the study also helped iterate on the design principles of Perspectives, which offer important insights on supporting hybrid meetings.
@inproceedings{tang2023perspectives,
author = {Tang, John and Inkpen, Kori and Junuzovic, Sasa and Mallari, Keri and Wilson, Andrew D. and Rintel, Sean and Cupala, Shiraz and Carbary, Tony and Sellen, Abigail and Buxton, Bill},
title = {Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences},
booktitle = {CSCW 2023},
year = {2023},
month = {October},
publisher = {ACM},
url = {https://www.microsoft.com/en-us/research/publication/perspectives-creating-inclusive-and-equitable-hybrid-meeting-experiences/},
}